Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 898pkr ("898pkr", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("User", "Player", "you") who access or use the 898pkr online casino and sports betting platform available at 898pkr.cam.

This Policy should be read together with our Terms & Conditions, which govern the overall use of the 898pkr platform. By registering an account, accessing the platform, or providing personal information to 898pkr in any context, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

If you do not agree with any part of this Policy, you should not use the 898pkr platform or provide personal information to us.

Definitions

The following terms are used throughout this Privacy Policy with the meanings assigned below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, email address, telephone number, date of birth, physical address, IP address, and financial account information.
• "Processing" — any operation or set of operations performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, and destruction.
• "Data Controller" — the entity that determines the purposes and means of processing Personal Data; for the purposes of this Policy, the Data Controller is 898pkr.
• "Data Processor" — any third party that processes Personal Data on behalf of 898pkr pursuant to a written agreement and under its documented instruction.
• "KYC Data" — identity verification documents and associated personal information submitted by Players as part of the Know Your Customer (KYC) verification process.
• "Cookies" — small text files placed on a User's device by a website for the purposes of session management, preference retention, analytics, and similar functions.
• "Platform" — the 898pkr website, mobile interface, and all associated services operated at 898pkr.cam.

Data Controller

898pkr acts as the Data Controller in respect of all Personal Data collected from Players and visitors through the Platform. As Data Controller, 898pkr is responsible for determining how and why your Personal Data is processed.

For all data protection queries, access requests, or complaints, Players may contact the 898pkr data protection contact point via the details provided in Section 16 (Contact Us) of this Policy.

Data We Collect

4.1 Registration Data

When you create an account on 898pkr, we collect the following personal information:

• Full legal name
• Date of birth (for age verification purposes)
• Email address
• Mobile phone number
• Residential address (city, country — e.g., Karachi, Lahore, Islamabad, Rawalpindi)
• Username and encrypted password credentials
• Preferred currency (PKR)

4.2 KYC & Verification Data

As part of our identity verification process, we may collect:

• Government-issued photographic identification (e.g., CNIC, passport, driving licence)
• Proof of residential address (e.g., utility bill, bank statement)
• Proof of payment method (e.g., screenshot of Easypaisa or JazzCash account — for anti-fraud purposes only)
• Selfie or live video verification image, where required

4.3 Financial Transaction Data

All deposit and withdrawal activity on your account is recorded, including:

• Transaction amounts in PKR
• Payment method references (e.g., Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah, BTC/USDT)
• Transaction timestamps and reference identifiers
• Account balance history

4.4 Technical & Usage Data

When you access the Platform, we automatically collect certain technical data:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session duration and login timestamps
• Pages visited and features interacted with
• Game history and betting activity records

4.5 Communications Data

If you contact us via Live Chat, email, or any other channel, we retain records of those communications, including the content of messages and any attachments submitted. This information is used to manage your enquiry and to improve our support services.

How Data Is Collected

898pkr collects Personal Data through the following means:

• Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, contact support, or participate in promotions.
• Automatically — through cookies, server logs, and tracking technologies when you access and navigate the Platform.
• From third-party service providers — including payment processors, identity verification services, fraud detection partners, and game content providers, where they share data in connection with the services they provide to 898pkr.

Purposes of Processing

898pkr processes Personal Data for the following clearly defined purposes:

Legal Basis for Processing

898pkr processes Personal Data on the following legal bases, as applicable to each processing activity:

• Contractual necessity — processing required to perform the contract between 898pkr and the Player (account creation, payment processing, service delivery).
• Legal obligation — processing required to comply with applicable legal and regulatory requirements, including KYC and anti-money-laundering obligations.
• Legitimate interests — processing in pursuit of 898pkr's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by the Player's rights.
• Consent — processing for marketing communications and non-essential cookies, where the Player has provided explicit, informed consent. Consent may be withdrawn at any time.

Data Sharing & Disclosure

898pkr does not sell or rent Personal Data to third parties. We may share your data with the following categories of recipient, strictly as necessary for the purposes described in this Policy:

• Payment processors — to facilitate PKR deposits and withdrawals through supported payment channels. Payment brand names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah are referenced for descriptive context; sharing of data with any specific provider occurs only where the Player initiates a transaction through that channel.
• Identity verification providers — third-party KYC service partners who verify identity documents and screen against applicable watchlists.
• Game content providers — software studios whose casino games and live dealer content are integrated into the 898pkr platform; limited technical data may be shared to facilitate gameplay.
• Fraud prevention and security partners — services that analyse account and transaction data to detect suspicious activity and protect the platform.
• Professional advisers — legal counsel, auditors, and compliance consultants, under strict confidentiality obligations.
• Regulatory and law enforcement authorities — where required by applicable law, court order, or regulatory instruction.

International Transfers

The operation of 898pkr's platform may involve the transfer of Personal Data to servers or service providers located outside Pakistan. Where such transfers occur, 898pkr takes reasonable steps to ensure that appropriate safeguards are in place to protect Personal Data in a manner consistent with the standards applied under this Policy.

Players who have concerns about the international transfer of their Personal Data are encouraged to contact the 898pkr support team for further information.

Data Retention

898pkr retains Personal Data for the minimum period necessary to fulfil the purposes for which it was collected, and for such further periods as may be required to comply with applicable legal, regulatory, or contractual obligations.

As a general guide:

• Account data — retained for the duration of the account and for a minimum of five (5) years following account closure, in compliance with applicable record-keeping requirements.
• KYC documents — retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Transaction records — retained for a minimum of five (5) years from the date of each transaction.
• Support communications — retained for up to three (3) years from the date of the relevant interaction.
• Marketing preferences — retained until consent is withdrawn or the account is closed, whichever occurs first.

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes.

Cookies & Tracking Technologies

11.1 What We Use

898pkr uses cookies and similar technologies on the Platform for the following purposes:

• Strictly necessary cookies — essential for the operation of the platform, including session management and login authentication. These cannot be disabled.
• Functional cookies — used to remember your preferences, language settings, and account display options.
• Analytics cookies — used to understand how Players interact with the platform in aggregate, informing improvements to site performance and content. Data collected is anonymised where practicable.
• Security cookies — used to detect and prevent fraudulent activity, bot traffic, and other security threats.

11.2 Managing Cookies

You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the 898pkr platform. Instructions for managing cookies are available through your browser's help documentation.

User Rights

Subject to applicable law, Players hold the following rights in respect of their Personal Data held by 898pkr:

To exercise any of these rights, please contact the 898pkr support team via Live Chat or email at [email protected]. We will respond to verified requests within thirty (30) days. We may require proof of identity before processing a rights request.

Security Measures

898pkr implements appropriate technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 898pkr platform.
• Encrypted storage of sensitive account and KYC data at rest.
• Role-based access controls limiting staff access to Personal Data on a strict need-to-know basis.
• Regular security assessments and penetration testing of platform infrastructure.
• Multi-factor authentication options for player accounts.
• Automated monitoring for suspicious access patterns and potential account compromise.

While 898pkr takes all reasonable steps to protect your data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords, enable available account security features, and contact support immediately if they suspect unauthorised access to their account.

Minors & Age Restriction

The 898pkr platform is strictly for adults aged 18 or older, or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect Personal Data from individuals below the applicable minimum age.

Age verification is conducted as part of the account registration and KYC process. If 898pkr discovers that Personal Data has been collected from an individual who does not meet the minimum age requirement, that account will be immediately suspended, all associated data will be securely deleted, and any funds held in the account will be handled in accordance with applicable regulatory requirements.

If you believe that a minor has registered on the 898pkr platform, please contact our support team immediately at [email protected].

Policy Amendments

898pkr reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered Players through one or more of the following methods: a prominent notice displayed on the Platform, an in-platform notification at login, or an email to the registered account address.

The date of the most recent revision is displayed in the "Last Updated" field at the top of this document. We encourage Players to review this Policy periodically to remain informed about how we protect their Personal Data.

Continued use of the 898pkr platform following notification of any material amendments constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the Platform and may request account closure in accordance with the procedure set out in our Terms & Conditions.

Contact Us

For all privacy-related enquiries, data access requests, complaints, or to exercise any of the rights described in Section 12, please contact the 898pkr data protection team using the following channels:

• Live Chat: Available 24 hours a day, 7 days a week through the platform interface. Typical response time: under 5 minutes.
• Email: [email protected] — please allow up to 24 hours for an initial response. Data rights requests will be acknowledged within 72 hours and resolved within 30 days.

Please include "Privacy Request" in the subject line of any email relating to your Personal Data rights, and provide sufficient detail to allow us to identify your account and process your request efficiently.